Shipping Policy

Last updated: September 2026

At Wolash, we aim to make your shopping experience as simple and enjoyable as possible. Please find our shipping information below.

📦 Order Processing

All orders are processed within 1–2 business days after your order has been placed.

Once your order has been dispatched, you will receive a confirmation email containing your tracking information where tracking is available.

🌎 International Shipping

We currently offer international shipping to selected countries.

Estimated delivery time: 7–12 business days after dispatch.

Please note that delivery times are estimates and may vary depending on your location, local postal services, customs processing and other circumstances outside our control.

🚚 Delivery Delays

While we work with our shipping partners to deliver orders within the estimated timeframe, occasional delays can occur.

Delays may be caused by:

• Customs processing
• Local postal services
• Weather conditions
• Public holidays
• High shipping volumes
• Other circumstances outside of our control

If your order has not arrived within the expected delivery window, please contact us and we will be happy to assist.

Order Tracking

Where tracking is available, tracking details will be sent to the email address provided at checkout once your order has been dispatched.

Please allow some time for tracking information to become active after dispatch.

Customs & Import Fees

International orders may be subject to customs duties, taxes or other import charges depending on the destination country. Any applicable charges are the responsibility of the customer unless otherwise stated at checkout. Import taxes and customs duties can apply to goods entering the UK from overseas.

Incorrect Address

Please ensure that your delivery address is correct before completing your order. Wolash cannot be responsible for delays or additional costs resulting from an incorrect or incomplete address provided at checkout.

Contact Us

If you have any questions about your order or shipping, please contact us through our Contact Us page and we'll be happy to help.

Thank you for shopping with Wolash.